Thank you to everyone who visited our stand at last month’s UCISA 16 Conference in Manchester.
The event was well attended and the C3 stand saw considerable traffic with many interesting conversations with contacts old and new.
Out of our discussion one major theme emerged; the transition from TDM to SIP. By all accounts this is gathering momentum and offers considerable rewards for higher education institutions, however many universities and colleges are finding that this transition is taking longer than expected.
This delay brings with it additional, unexpected challenges, with organisations requiring newer technology to help their operations through this period of conversion, bridging gaps between existing legacy technology and new core telephony networks leading to multi-channel solutions.
The solution to this dilemma needs to provide a technology agnostic interface, able to integrate with any given 3rd party platform, allowing new technology and applications to be introduced now which will be available throughout the transition.
As one of the leading technology-agnostic telephony specialists C3 is already working with a range of universities to help them make a successful technical transformation with minimal disruption.
These enable universities to improve efficiencies in all internal & external communications, including multi-channel helpdesks, student acquisition, retention and fundraising.
Need help with your technology transition? Speak to C3 to see how we can help your institution bridge technical gaps seamlessly in times of change.