At C3, we are one of the oldest and most reliable businesses to specialise in contact centre platforms and telephony. For years, our company has been supplying services to such trusted clients as Vodafone, North Norfolk District Council and the University of Cambridge and Oxford. We specialise in enabling telecommunications for conference calls, the handling and recording of calls, and the processing of remote payments. Examples of such payments include donations from alumni to educational establishments, where it is better for donors to complete such transactions live whilst speaking to a representative of the organisation they are donating to.

We are dedicated to protecting our customers’ data

At C3, we handle sensitive data, such as repeat card payments and e-wallets. Because we are handling personal bank information, data sensitivity and security are central to everything we do. Already in possession of the ISO 9001 and 14001 certifications, we are committed to consistently meeting the statutory needs of our customers and providing them with the utmost trust and satisfaction.

Cyber Essentials, a needed addition to C3’s security certifications

This new data security certification means that we can move forward, confident that our customers are always protected from any cyber-attack. Cyber Essentials certificates are only awarded if it can be proved that a business can protect its customers’ data in accordance with GDPR regulations. Our customers can be assured that their needs and data are handled with the highest level of protection. Access to data is also strictly controlled, with a secure internet connection and up-to-date and constantly improved software. At C3, we take cyber security very seriously, as this is one of the fundamental aspects of our telephony and streamlined customer service platforms.

On ongoing work to ensure data security

In an ever-growing virtual world that can be insecure at times, we pride ourselves on handling transactions and transmitting calls in an environment entirely safe and secure. With the highest levels of certification available, our customers can confidently allow us to handle helpdesk, communications and any kind of remote payment needs. We will always ensure that all data and information are processed according to strict requirements so that transactions and calls are safely and securely handled. Commitment to obtaining the most up-to-date cyber certifications demonstrates that protection and security is one of our most important priorities.