Fusion’s intuitive flow chart graphical user interface (GUI) makes it easy to create intricate IVR scripts with drag and drop functionality. No complex programming or technical knowledge is required to use Fusion – anyone can create or modify a call flow using the software’s simple flowchart format.
With over 50 nodes included as standard in our node library, you can build speech, DTMF and TTS based applications within minutes – and many Fusion customers have slashed average development time by 90%. You can tailor your current system or integrate Fusion with our Multi-Channel and Virtual Call Centre Solutions allowing you to meet industry regulations such as recording calls
Without the time constraints typically associated with implementing changes to IVR services, Fusion improves efficiency, enhances business agility and significantly reduces overheads.
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