Secure PCI Compliant Telephone Payment Solutions & Systems

Looking for Secure Telephone Payment Solutions or Systems?

Secure Assist from C3 is a PCI Compliant telephone payment application perfect for the live agent contact centre environment, allowing callers to submit their card details safely and securely via the telephone.

Intelligent audio path routing enables your live agents to communicate with your customers during the entire call duration. Ensuring that your customers have assistance throughout the transaction, your live agents can continually offer a high level of customer service. By speaking to the customer throughout the call, they can prompt them for payment but cannot hear any card number entries.

By implementing our DTMF clamping solution, you can also stop card data from being handled by your contact centre live agents, eliminating the potential risk of agent fraud and significantly reducing the scope of a PCI DSS compliance project. By protecting your customers’ data, you not only increase your customer’s confidence but minimise the risk associated with your business whilst safeguarding the reputation of your company.

For secure telephone payment systems and solutions, you don’t need to look anywhere else!

Full Features:

• Ability to demonstrate to your customers that their data is being managed securely
• DTMF tones masked by our DTMF Clamping solution helps to eliminate call centre agent fraud
• Your live agent remains on call to the customer throughout the call and can guide them through the transaction
• Tokenisation is available to allow card on file repeat payments if needed
• We provide all documentation to help support and maintain your PCI DSS Compliance

For more information, please contact our team today.