Secure payments from C3 allow your contact centre to take payments safely and conveniently.
Telephone payments remain popular with consumers thanks to the convenience and the opportunity for direct support from agents. However they must be PCI DSS Compliant which is how our systems and solutions can help.
C3’s Secure Assist removes sensitive credit card information using sophisticated audio and SIP re-invites to divert the sensitive information to a secure payment server whilst allowing the agent to maintain verbal contact with the customer.
Contact centre staff have no contact with payment details, eliminating the risk of fraud and reducing the challenges of PCI DSS compliance. Client operations are also mostly de-scoped from PCI compliance.
- Combat Agent Fraud
- Major concern for consumers and retailers alike
- Simplify taking PCI Compliant Payments
- Cost-effective solution to PIC compliance
- Increase services you can supply to clients
- Integrate with Existing Software or C3’s Contact Centre Solutions
- Maximise the value of your technology investment
- Flexible Deployment Options
- Options to suit your budget and strategy
- Expert Advice & Support from C3 Consultants
- 25 years of technical expertise at your fingertips