+44 (0)1223 427700

C3 Logo
  • About
    • Blog
    • Partners
    • Privacy Centre
    • PCI DSS Payments
      • Payment Solutions
      • Secure Assist
      • Contact with PCI
      • Repeat Card Payments
      • eWallets & Online Portal
      • You're in Good Company
    • Contact Centres
      • Multi Channel
      • Virtual Call Centre
      • Cloud Communications
    • Wellbeing Services
      • Befriending Services
    • Telephony
      • Call Handling Services
        • Network Conferencing
        • Gateway
        • Call Recording
      • Workforce Management
    • Fusion IVR
    • Sectors
      • Contact Centres
        • Offshoring
        • Contact Centre Payments
      • Education
        • Alumni Donations & Fundraising
        • Clearing
      • Housing Associations
        • Choice Based Letting
        • Helpdesks
      • International Telecoms Deployment
      • Secure Units
      • Virtual Services
    • Testimonials
      • Case Studies
      • Client Testimonials
    • Contact
    • Home
    • Telephony
    • Call Handling Services
    • Gateway

    Secure Prison & Patient Phone Systems


    Dependable Systems for Detention Centres & Specialist Hospitals

    Gateway is C3's Secure Prison and Patient Phone (telephony) system designed for use within correctional facilities and secure units.

    The platform has been successfully used in prisons and secure hospitals for over 20 years. It is currently used in some of the UK’s most secure and high profile institutions.

    Gateway has undergone continual development to keep it at the forefront of communications technology and has been enhanced and improved based on feedback from users.

    The phone system can be customised to suit the needs of your facility and integrates with other platforms as needed.


    Why choose Gateway for your facility?

    • Robust, proven solution, tailored to the unique challenges of the sector

    • Most cost-effective option on the market

    • Fully customisable, easy to use & administer

    • Supports credit card billing

    • Suitable for deployment in UK or overseas

    For more information get in touch with our team or call us on +44 12223 427700


    Features & Benefits:

    -Users can only access pre- approved numbers

    -High-quality call recording and comprehensive monitoring facilities

    -Staff able to mute/speak to either party during the call

    -Recordings provide a full audit trail, can be reviewed, tagged & are suitable for usage in legal proceedings.

    -Detailed reporting functionality

    -Customisable operating hours & ‘Lock down’ emergency procedure ensures staff are in full control

    For more information about our Secure Prison and Patient Phone Systems, please contact a member of our team who will be happy to answer any of your questions.

    Get in Touch

    For more information about C3 products or to speak to our team, get in touch via our contact form or details below!


    The C3 Cambridge Office

    • Address: C3, Cambridge Innovation Park, Stirling House, Denny End Road, Waterbeach, Cambridge, CB25 9PB, United Kingdom 01223 427700
    • Phone: +44 (0)1223 427700
    • Email: enquiries@c3.co.uk

    Business Hours

    • Monday - Thursday / 9am to 5:30pm
    • Friday / 9am to 5.00pm
    • Weekends & Bank Holidays / Closed
    Get in Touch

    Follow Us

    Links

    • Home
    • About
    • Blog
    • PCI DSS Payments
    • Contact Centres
    • Wellbeing Services
    • Telephony
    • Fusion IVR
    • Sectors
    • Testimonials
    • Contact
    C3: The Communications Specialists

    © Copyright 2025. All Rights Reserved.

    C3 is the trading name of Computer & Communications Co. Limited
    Registered in England Number 2488641

    Sucuri Website Security