Case Studies
Find out more about our previous projects and how they helped our clients. For more information or to find out what we can do for your company.
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Contact Centre Solution Case Study:
North Norfolk District Council
The North Norfolk District Council called on C3 to help them replace their existing contact centre with a reliable and easy to use solution. Like many other councils, the NNDC ...
Fusion IVR Solution: UK's largest Gift Catalogue
As one of the largest gift catalogue companies in the UK, our client required a solution that would help them streamline and deal with their calls more quickly and efficiently. ...
Call Handling Case Study:
Cambridge University
As one of the largest universities in the English-speaking world Cambridge required a fully resilient and scalable call handling/ messaging solution to integrate with the ...
Messaging Case Study:
Oxford University
Messaging & Call Handling Oxford University is the oldest university in the English-speaking world. This prestigious institution needed a powerful messaging/ call handling ...
Network Messaging Case Study:
Manx Telecom
Network Messaging Manx Telecom is the Isle of Man’s leading communications provider and if known for pioneering new communications technology. Manx Telecom selected C3 ...
Bristol University Case Study
The University of Bristol decided to work with C3, to make a transition to multimedia communication to provide a clear and easy centralised system for their staff. The university ...
Fusion IVR Case Study:
Sundial Telecom
Sundial Telecom Hosted telecommunications business Sundial Telecom, has reduced development time by 50% since it started using C3’s Fusion IVR call handling platform. The ...
University of Hull Case Study
The education sector is facing new challenges. As the world evolves and tuition fees increase, students expect to benefit from the best educational experiences, with access to the ...